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Question 107/124
An administrator creates a custom text area field on the Account object and adds it to the service team's pagelayout. The service team manager loves the addition of this field and wants it to appear in the highlights panel so that the service reps can quickly find it when on the Account page How should the administrator accomplish this?
Correct Answer: C
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Recent Comments (The most recent comments are at the top.)
Answer is C
https://trailhead.salesforce.com/content/learn/modules/lex_customization/lex_customization_compact_layouts
Compact layouts support all field types except:
text area
long text area
rich text area
multi-select picklist
https://help.salesforce.com/s/articleView?id=sf.compact_layout_notes.htm&type=5
As you can see in the question, they have mentioned "adds it to the service team's page layout." so Ans:C is correct.
I think the question is about Classic Console app. In that case, B is correct.
The answer is wrong coz the compact layout wont support text area filed. all other answers are wrong too.