SAP S/4HANA Cloud, private edition, follows a structured release and maintenance schedule. Customers are required to upgrade their systems when the current base release reaches the end of its mainstream maintenance period.
Option A: When the latest base release is launched
This option is incorrect. Customers are not mandated to upgrade immediately upon the release of a new base version.
Option B: When the base release falls out of mainstream maintenance
This option is correct. To ensure continued support and compliance, customers must upgrade when their current release exits mainstream maintenance.
Option C: When the current base release has only 12 months of mainstream maintenance remaining This option is incorrect. While planning should commence as maintenance end approaches, an upgrade is not compulsory at the 12-month mark.
Option D: When two support packs have been released for the current base release This option is incorrect. The release of support packs does not dictate mandatory upgrade timelines.
Therefore, customers are required to upgrade their SAP S/4HANA Cloud, private edition systemswhen the base release falls out of mainstream maintenance.