The benefits of using metrics in SAP Signavio Process Intelligence include the ability to visualize important Key Performance Indicators (KPIs) in the Process Discovery Widget and to add and customize metrics from the library. The Process Discovery Widget allows users to dynamically explore process data and metrics, making it easier to identify trends, bottlenecks, and opportunities for improvement. Furthermore, the extensive library of metrics in SAP Signavio Process Intelligence can be customized to meet the specific needs of an investigation, providing flexibility and depth in process analysis. Defining the purpose of an investigation and sharing metrics between workspaces are important, but they are broader aspects of process intelligence rather than direct benefits of using metrics.References:SAP Signavio Process Intelligence Documentation