The SAP Fiori Launchpad provides embedded support offerings that can help users learn and perform tasks more efficiently. These offerings include:
* Digital assistance from generative AI (SAP Joule): This is a conversational AI assistant that can answer user questions, provide guidance, and execute tasks using natural language. SAP Joule can be accessed by selecting the headphones icon in the top right corner of the SAP Fiori Launchpad and choosing the chat option.
* Recorded system simulations from the Learning Center: These are interactive tutorials that show users how to perform common tasks and scenarios in the SAP S/4HANA Cloud system. Users can access the simulations by selecting the question mark icon in the top right corner of the SAP Fiori Launchpad and choosing the graduation cap icon. The simulations are created with the SAP Enable Now tool and can be customized by customers if needed.
* Video tutorials from the SAP Help Portal: These are short videos that explain the features and functionalities of the SAP S/4HANA Cloud system and the SAP Fiori Launchpad. Users can access the videos by selecting the question mark icon in the top right corner of the SAP Fiori Launchpad and choosing the megaphone icon. The videos are also available on the SAP Help Portal website.
The other options are not embedded support offerings in the SAP Fiori Launchpad. Recorded webinars from the SAP Learning Website and assessment questions from the SAP Learning Hub are external learning resources that users can access separately from the SAP Fiori Launchpad. References = Using the Embedded Support Capabilities and the Joule Generative AI Assistant > Using the Embedded Support Capabilities and the Joule Generative AI Assistant > SAP Fiori Launchpad Embedded Help and Support. SAP Fiori Launchpad for SAP S/4HANA Cloud > SAP Fiori Launchpad > What is SAP Fiori launchpad? SAP Fiori Launchpad - Overview > Services.