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What can you do with the add-In for Microsoft Outlook? Note: There are 2 correct answers to this question.

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Question List (42q)
1 commentQuestion 1: Which types of work distribution are possible for routing ti...
Question 2: Which item can be assigned to organizational structures, tea...
Question 3: You are using contracts in SAP Service Cloud, and you want t...
Question 4: Question 35: What are the scenarios that enable users to bro...
Question 5: What is required to set up the organizational structure corr...
Question 6: Question 42: You want to create a service ticket with a refe...
1 commentQuestion 7: Which tools can you use to dispatch a service technician to ...
Question 8: Which of the following statements is correct in the context ...
Question 9: Which of the following options can be used to control the ac...
Question 10: What are the advantages of using the mash-up approach when i...
Question 11: Which of the following applies to time recording? Note: Ther...
Question 12: Which service objects can you assign to an installed base? N...
Question 13: Which transactional data is replicated unidirectionally from...
Question 14: Depending on defined conditions, the status of the ticket ne...
Question 15: Which element is needed to determine the due date for the in...
Question 16: Which of the following scoping questions needs to be flagged...
1 commentQuestion 17: Which feature in user interface maintenance can be used to c...
1 commentQuestion 18: Question 4: Which of the following elements needs to be acti...
Question 19: What must you consider when you want to upload master data t...
Question 20: To which objects can you directly assign a registered produc...
Question 21: What can you do to give employees easy access to a centraliz...
Question 22: Which key user features allow you to change field properties...
1 commentQuestion 23: Which business function in the account master will block the...
1 commentQuestion 24: What can the service categories in the service catalog be us...
Question 25: Which of the following standard objects are supported by the...
1 commentQuestion 26: What objects can be used to define work distribution rules? ...
Question 27: Which components delivered by SAP Service Cloud provide CTI ...
Question 28: What are the advantages of using the mashup approach when in...
Question 29: Which of the following Data Workbench actions are supported ...
1 commentQuestion 30: Which actions are prerequisites to implement registered prod...
Question 31: Which action is recommended for the administrator to solve a...
Question 32: In the SAP Service Cloud Ul, which of the following field pr...
1 commentQuestion 33: Which elements are used to calculate the due dates defined i...
1 commentQuestion 34: Which of the following options are possible for permissions?...
Question 35: Which settings can you control for the e-mail channel setup?...
Question 36: Which type of categories can be used in the service catalog?...
Question 37: What are the essential configuration steps to automatically ...
Question 38: Which options do you have to connect an existing ticket to a...
Question 39: Which of these objects are NOT associated with SAP Jam group...
Question 40: You request external prices from SAP ERP for your contract d...
Question 41: What can you do with the add-In for Microsoft Outlook? Note:...
Question 42: What are the different types of mashups available in SAP Ser...