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- Question 14
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Question 14/62
You have configured the Service Level Agreements (SLAs) and their determination rules, but they are not derived in the service ticket. Which of the following could be a reason for that? Note: There are 2 correct Answers to this question.
Correct Answer: A,D
- Question List (62q)
- Question 1: Which types of categories can be used in the service catalog...
- Question 2: You have configured the Service Level Agreements (SLAs) and ...
- Question 3: What are the essential configuration steps to automatically ...
- Question 4: What must you consider when you want to upload master data t...
- Question 5: You plan a product recall with the help of automatically gen...
- Question 6: You request external prices from SAP ERP for your contract d...
- Question 7: Which key user tool allows you to change field properties on...
- Question 8: Which of the following options are features within the Analy...
- Question 9: Which of the following objects can you assign to an installe...
- Question 10: Which of the following actions are necessary to successfully...
- Question 11: Which mandatory characteristics do you need to provide when ...
- Question 12: Which feature helps to ensure that e-mail responses sent by ...
- Question 13: You have configured the SLAs and their determination rules, ...
- Question 14: You have configured the Service Level Agreements (SLAs) and ...
- Question 15: When an end user logs an incident in SAP Service Cloud, whic...
- Question 16: Which of these objects are NOT associated with SAP Jam group...
- Question 17: Which objects can you assign to an installed base? Note: The...
- Question 18: What are the advantages of using the mash-up approach when i...
- Question 19: Which options do you have to connect an existing ticket to a...
- Question 20: Which of the following applies to time recording? Note: Ther...
- Question 21: Which of the following steps are recommended to upload data ...
- Question 22: Which service objects can you assign to an installed base? N...
- Question 23: What are the main uses for warranty management in SAP Servic...
- Question 24: What must you consider when you want to upload master data t...
- Question 25: When an end user logs an incident in SAP Service Cloud, whic...
- Question 26: Which of the following are benefits of case management in SA...
- Question 27: A maintenance plan is created with the condition "Every 5 we...
- Question 28: Which tools would you use to create new accounts in SAP Serv...
- Question 29: What can you use to keep track of new knowledge base article...
- Question 30: Which key user features allow you to change field properties...
- Question 31: Which data is bidirectionally synchronized between SAP Servi...
- Question 32: Which tool do you use to determine a service ticket processi...
- Question 33: Which tools can you use to dispatch a service technician to ...
- Question 34: Which best practice actions are suggested for incident manag...
- Question 35: Which action should an administrator take to get a system bu...
- Question 36: Question 33: In the ticket, there is no warranty determined ...
- Question 37: You want to create a maintenance plan for a vehicle check at...
- Question 38: Which option do you have to mark a field as mandatory?...
- Question 39: What are the steps required to set up an approval process? N...
- Question 40: What are the different types of mashups available in SAP Ser...
- Question 41: Which types of work distribution are possible for routing ti...
- Question 42: Question 8: What types of mashups are available in SAP Servi...
- Question 43: Which transactional data is replicated unidirectionally from...
- Question 44: Which of the following elements needs to be activated in the...
- Question 45: Which data is bidirectionally synchronized between SAP Cloud...
- Question 46: Which actions are needed to see the restriction rules in acc...
- Question 47: What are the advantages of using the mash-up approach when i...
- Question 48: Which of the following access restriction types are availabl...
- Question 49: Which tools would you use to create new accounts in SAP Serv...
- Question 50: Which item can be assigned to organizational structures, tea...
- Question 51: Which of the following scoping questions needs to be flagged...
- Question 52: Which of the following configuration activities are part of ...
- Question 53: When should you use the templates provided in the Data Workb...
- Question 54: Depending on defined conditions, the status of the ticket ne...
- Question 55: Which objects can be used within ticket creation to automati...
- Question 56: Which of the following options are possible for permissions?...
- Question 57: Which settings can you control for the e-mail channel setup?...
- Question 58: Which of the following elements are necessary to calculate t...
- Question 59: Which type of categories can be used in the service catalog?...
- Question 60: Which objects are needed to create a registered product? Not...
- Question 61: Which elements are used to calculate the due dates defined i...
- Question 62: Which of the following elements are necessary to calculate t...
