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Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. The apartment management company often receives multiple requests from a single address about the same issue. The company wants to identify duplicate maintenance requests that are submitted less than 30 days apart. Which three configurations, when applied in combination on the Search duplicate cases step, achieve this goal? (Choose Three)
Correct Answer: B,D,E
Recent Comments (The most recent comments are at the top.)
Kumar - May 21, 2022
Answer is BCE you need one basic condition specfically Name. Search duplicate cases step Pega Platform™ provides the search duplicate cases process to help users identify and resolve duplicate cases. This process is implemented in the case life cycle as a Search duplicate cases step. When a case enters the step, the system uses basic conditions and weighted conditions to compare specific property values with cases already present in the system. ref: https://academy.pega.com/topic/duplicate-search/v2/in/24071/24056/24396
Recent Comments (The most recent comments are at the top.)
Answer is BCE you need one basic condition specfically Name.
Search duplicate cases step
Pega Platform™ provides the search duplicate cases process to help users identify and resolve duplicate cases. This process is implemented in the case life cycle as a Search duplicate cases step. When a case enters the step, the system uses basic conditions and weighted conditions to compare specific property values with cases already present in the system.
ref: https://academy.pega.com/topic/duplicate-search/v2/in/24071/24056/24396
answer is BCE