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Question 13/24

Which two dependencies do you directly enforce with a Wait step? (Choose Two)

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Pete Davidson - Jul 17, 2019

Wrong answers:

The Wait step enforces the following types of dependencies:

Pausing a case until another case (or all cases) reach a specified status
Pausing a case until a predetermined time expires
You create a case dependency by setting the Wait step to pause for another case. The Wait step pauses until all cases or any case of a given type reach a defined status. The status could be a standard status like Resolved-Completed or a custom status defined in your application. You can also set the Wait step to To be resolved, where a case is resolved when the case status is set to a value that starts with the word Resolved.

You are only able to define a single status for the Wait step to check. If you encounter a situation where you need to check multiple statuses, consult the Wait Shape for mid process dependency discussion on the PDN.

You can also configure the Wait step to process for a predetermined amount of time. In this situation, you either specify a specific length of time for how long the case should pause, or use a variable that contains a date when the case should resume. For example, with an accident claim, you may give someone 24 hours to upload pictures for the accident. You would want to pause the case until the wait time has elapsed.

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