XYZ is an Insurance application in which CSRs update thousands of claims daily. In the UI, claim cases are displayed to the CSRs in a grid, based on filter criteria. The source for the UI grid to retrieve the cases is a list data page that sources a report definition. The report definition is configured to use Elasticsearch to improve performance.
Though Elasticsearch is configured on the report definition, the report definition fires on the database SQL query.
Which two of the following reasons explain why the report definition falls back to database SQL query, instead of using Elasticsearch? (Choose two)