Auditor competence is a combination of knowledge and skills. Which two of the following activities are predominately related to "knowledge"?
Correct Answer: B,F
Explanation
Knowledge is the understanding of facts, concepts, principles, theories and practices related to a specific subject or discipline. Skills are the ability to apply knowledge and use know-how to complete tasks and solve problems. According to ISO 19011:2018, the knowledge and skills of an auditor include the following:
* Knowledge of audit principles, procedures and methods
* Knowledge of management system standards and reference documents
* Knowledge of the organization's context, scope, processes and objectives
* Knowledge of relevant legal, regulatory and contractual requirements
* Knowledge of applicable industry, sector or technical disciplines
* Knowledge of risk management and risk-based thinking
* Skill in collecting and verifying information
* Skill in evaluating conformity and effectiveness of management systems
* Skill in reporting and communicating audit results
* Skill in managing audit activities and teams
Based on this, the activities that are predominately related to knowledge are designing a checklist and determining what evidence to gather, as they require the auditor to understand the audit criteria, scope, objectives and methods, as well as the organization's context, processes and risks. The other activities are more related to skills, as they involve applying knowledge and using know-how to perform tasks and solve problems during the audit.
References:
* ISO 19011:2018, Guidelines for auditing management systems, clauses 7.2.1, 7.2.2 and 7.2.3
* PECB Candidate Handbook - ISO 27001 Lead Auditor, pages 9-10 and 16-17
* ISO 9001 Auditing Practices Group Guidance on: Auditing Competence, pages 2-3 and 8