1z0-962 Exam Dumps | In what three ways will changing customer information impact the collection process? (Choose three.)

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Question 52/80

In what three ways will changing customer information impact the collection process? (Choose three.)

A. Changing information on the Profile tab does not have an impact on the level at which collections are done.

B. Adding or modifying customer contact name on the Contacts tab impacts where the correspondence is sent.

C. Making changes on the Profile tab impacts the collection process.

D. Business-unit-level changes will not impact the display of delinquent customers on the dashboard.

E. Changing the Collector impacts the individual working with the delinquent customer.

Recent Comments (The most recent comments are at the top.)

Abhinav Singh - Jun 08, 2020

How can changing the customer information impact the collections process?

1. Making changes in the Profile tab impacts the collections process.
2. Business level changes impact the display of delinquent customers on the Collections Dashboard.
3. Changing the collector impacts the individual working the delinquent customer.
4. Under the Contact tab, adding or modifying the customer contact name or address impacts who and where the correspondence is sent.
5. Dunning is impacted by indicating if letters are sent and how they are sent, using the preferred method feature.

Question 52/80

Recent Comments (The most recent comments are at the top.)

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