A. Check for Firewall status on the Server Manager console and agent machines.

B. Check the Management Kernel logs for any error messages on the Enterprise Server.

C. Check for e1root JAS logs on the Enterprise Server.

D. Check for [MANAGEMENT] configuration settings instanceName and jdeHome on JDE.INI on the Enterprise Server.

E. Remove and register the Enterprise Server again in the Server Manage console.

F. Check for Call Object Kernel logs for any error messages on the Enterprise Server.