1Z0-1064 Exam Dumps | Which three steps are required to set up a standard coverage for the following scenario: High Severity

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Oracle.1z0-1064.v2019-10-07.q30
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Question 28/30

Which three steps are required to set up a standard coverage for the following scenario: High Severity SRs must be worked round-the-clock and resolved in 24 hours (a First Response metric is not required), and the owner should be warned of pending expiration three hours before expiration?

A. Do not choose any optional criteria columns.

B. Choose all optional result columns.

C. Create an entitlement rule that specifies:-Condition Column Severity = High-Calendar = 24 by
7-Resolution Metric = 1440-Resolution Warning Threshold 180-Appropriate Start and End Dates

D. Create a new standard coverage using the delivered Contracts Service Entitlements Entitlement Type.

Correct Answer: A,C,D

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