An upcoming e-commerce company has deployed their online shopping application on OCI. The application was deployed on compute instances with autoscaling configuration for application servers fronted by a load balancer and OCI Autonomous Transaction Processing (ATP) in the backend.
In order to promote their e-commerce platform 50% discount was announced on all the products for a limited period. During the day 1 of promotional period it was observed that the application is running slow and company's hotline is flooded with complaints.
What could be two possible reasons for this situation?