Comprehensive and Detailed In-Depth Explanation=
For a chatbot needing to answer policy queries (requiring up-to-date, specific data) and retain chat history (context awareness), an LLM with RAG is ideal. RAG integrates external data (e.g., policy documents) via retrieval and supports memory for session-long context, making Option B correct. Option A (keyword search) lacks reasoning and context retention. Option C (standalone LLM) can't dynamically fetch policy data. Option D (pre-trained LLM) is too vague and lacks RAG's capabilities. RAG meets both requirements effectively.
OCI 2025 Generative AI documentation likely highlights RAG for dynamic, context-aware applications.