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Which activity will help your project team prepare for go live?
Correct Answer: B
Preparing for go live involves equipping users with resources to navigate the system effectively from day one. Including workarounds, known issues, and documentation in the Help Panel (option B) ensures end users have immediate access to critical support within the application, reducing disruption and enhancing readiness. Alerting users about courses (option A) is preparatory but less directly tied to go-live execution, while sending a survey (option C) gauges readiness without actively aiding it. The Help Panel approach proactively addresses potential challenges, aligning with OGL's user-enablement focus and making it a practical, impactful step for go-live success.