A. Change the Explicit Invocation Threshold to zero to ensure that the correct intent is picked up when the user mentions the name of the intent.

B. Keep adding training data until you get a predictable result every time.

C. Change the Confidence Win Margin so that both intents are offered to the user.

D. For each intent, create an entity of phrases that are distinct to each intent, and add the appropriate entity to the corresponding intent.

E. Change the Confidence Threshold during your testing until the correct intent always wins.