1Z0-1037-21 Exam Dumps | Which three values does Knowledge Advanced use to calculatewhether the answers returned have improved?

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Oracle.1Z0-1037-21.v2022-05-11.q26
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Question 4/26

Which three values does Knowledge Advanced use to calculatewhether the answers returned have improved?
(Choose three.)

A. the total number of times the search has been made with the search string containing the title of the document

B. the total number of times documents were clicked on

C. the number of cases linked to the top answer

D. the number of times the "Is this answer helpful?" option has been selected as "Yes"

E. the number of times documents were clicked on as a result after a particular answer

Correct Answer: B,D,E

Explanation
The answers your customers search for are sorted so the ones that are expected to be most useful are listed first. Three techniques are used to automatically rank and organize answers.
References:
https://docs.oracle.com/cloud/november2016/servicecs_gs/FACAI/AdministeringAccessibility-4.htm

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