Establishing acommunication frameworkinvolves defining clear and effective processes that consider the sender, recipient, intention, message, cadence, and channel.
* Key Considerations:
* Sender and Recipient: Ensuring the right people are involved in the communication process.
* Intention: Clearly defining the purpose and goals of the communication.
* Message: Crafting a clear and concise message tailored to the audience.
* Cadence: Determining the appropriate frequency of communication to maintain engagement without causing overload.
* Channel: Selecting the most effective medium for the message (email, meetings, instant messaging, etc.).
* Why Other Options Are Incorrect:
* A: Reducing frequency without assessing the need may hinder effective communication.
* C: Formality depends on the context and audience, not the type of communication.
* D: Limiting to one channel reduces flexibility and may not suit all scenarios.
References:
* OCEG GRC Capability Model: Emphasizes the role of a comprehensive communication framework in achieving objectives.
* ISO 31000 (Risk Management): Discusses communication as part of effective risk management practices.