Cloud resources are made available to customers as virtualized resources. Virtualization is the process of creating a software-based representation of a physical resource, such as a server, a storage device, or a network device. Virtualization allows multiple customers to share the same physical resource, while isolating their data and applications from each other. Virtualization also enables customers to access cloud resources on demand, without having to worry about the underlying hardware or infrastructure. Virtualization is one of the key technologies that enable cloud computing and its benefits. Reference: Nokia Cloud Platform, Module by Module - Self Study Note Guide