CPHQ Exam Dumps | An organization is implementing significant change that affects how staff perform their jobs. Staff members

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Question 68/254

An organization is implementing significant change that affects how staff perform their jobs. Staff members are exhibiting varying levels of acceptance and resistance. Which of the following is the best approach?

A. Immediately institute the progressive discipline process with resistant staff members.

B. Hold a meeting to communicate compliance expectations with an emphasis on consequences for non- compliance.

C. Invest energy in staff who are positioned to positively influence their peers.

D. Delay the change until everyone is agreeable with the implementation plan.

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Question 68/254

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