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Question 10/122
There is an art to constructing patient satisfaction surveys that produce valid, reliable, and relevant information. Likewise, survey validation itself is a time-consuming and complex undertaking.
A quality improvement team can:
A quality improvement team can:
Correct Answer: D
- Question List (122q)
- Question 1: Once collected, performance measurement data require interpr...
- Question 2: Generally, medical record review and prospective data collec...
- Question 3: Depending upon the direction of a measure's improvement, out...
- Question 4: The manager's perspective on quality differs markedly from t...
- Question 5: Universities often evaluate applicants for admission on the ...
- Question 6: Stratification is the separation and classification of data ...
- Question 7: Through ___________ the data collection staff can spot patie...
- Question 8: Physicians' actions have been noted be a major contributor t...
- Question 9: A number of attributes can characterize the quality of healt...
- Question 10: There is an art to constructing patient satisfaction surveys...
- Question 11: Rapid cycle testing is designed to reduce the cycle time of ...
- Question 12: The concept of cost-effectiveness in Healthcare delivery mea...
- Question 13: The creation of an information technology infrastructure to ...
- Question 14: __________ is a term applied when the proper clinical car pr...
- Question 15: Health care provider accountability Decision making public r...
- Question 16: The focus of Lean methodology is a "ba to basics" approach t...
- Question 17: _________________ standards denote level of quality that can...
- Question 18: There is an art to constructing patient satisfaction surveys...
- Question 19: _______________ is based on a simple principle-statistical p...
- Question 20: Some argue that administrative data are less reliable than d...
- Question 21: The ability to report survey results at an actionable level ...
- Question 22: The components which support successful implementation of pe...
- Question 23: Experts on delivering superior customer service suggest that...
- Question 24: The percentage of patients with congestive heart failure who...
- Question 25: Measurement of variation in health care and its application ...
- Question 26: Which of the following processes is most cost-effective in p...
- Question 27: Benchmarking is goal directed and promotes performance impro...
- Question 28: Organizational size affects the ability to disseminate best ...
- Question 29: The Baldrige criteria were originally developed and applied ...
- Question 30: For example, if you are using a survey to gather patient sat...
- Question 31: A social service department regularly monitors the number of...
- Question 32: Generally, effective performance measurement benefits organi...
- Question 33: __________ is a term applied when the proper clinical car pr...
- Question 34: Licensing and accrediting bodies have relied heavily on stru...
- Question 35: Crossby's quality improvement process is based on the Absolu...
- Question 36: One major difference between traditional quality assurance (...
- Question 37: Typically, patients receive questionnaires from two weeks to...
- Question 38: The weight of scoring system is based on an emphasis Baldrig...
- Question 39: Once listing posts system is in place, root-cause analyses c...
- Question 40: Joseph juran defined quality as consisting of two different ...
- Question 41: Quality and technical performance refers to how well current...
- Question 42: The quality of amenities of care refers to the characteristi...
- Question 43: There are many different control charts. However, it its ini...
- Question 44: Attribute data are discrete whole numbers and not continuous...
- Question 45: When groups are asked to evaluate how effective they are wit...
- Question 46: Which of the following process can be judged as having highe...
- Question 47: Using the same operational definition becomes even more crit...
- Question 48: Measures of central tendency describe the:...
- Question 49: Statistical analysis conducted with control charts is differ...
- Question 50: Which of the following is the relationship between clinical ...
- Question 51: Best- practice standards in healthcare continue to evolve in...
- Question 52: The downside of _____________ is cost. It is very costly and...
- Question 53: The creation of an information technology infrastructure to ...
- Question 54: Because of the goals of care can be defined broadly, outcome...
- Question 55: IHI has designed a model to support its breakthrough collabo...
- Question 56: - Health care provider accountability - Decision making publ...
- Question 57: Case-mix adjustment accounts for the different types of pati...
- Question 58: Weighting of scores is frequently recommended if members of ...
- Question 59: In fact, because patients' satisfaction is so influenced by ...
- Question 60: The comparison chart interpretation will result in one of th...
- Question 61: Stratification is the separation and classification of data ...
- Question 62: Prospective data collection also relies on medical record re...
- Question 63: Convenience sampling produces a biased sample that is basica...
- Question 64: Many organizations establish condition-specific patient regi...
- Question 65: "Likelihood of desired health outcomes" corresponds to clini...
- Question 66: When quality is measured in terms of structure the focus is ...
- Question 67: Which of the following is most likely to be a benefit of con...
- Question 68: When continuing unique events, one uses a p-chart. The numbe...
- Question 69: Face validity is based on the logical relationship among var...
- Question 70: The American Society for Quality has formed six categories o...
- Question 71: Amenities may cover areas as mentioned below EXCEPT:...
- Question 72: There is a story of an intensive care unit (ICU) at Dominica...
- Question 73: There is a story of an intensive care unit (ICU) at Dominica...
- Question 74: ________________ is the degree to difference between survey ...
- Question 75: The problem with using readily available, convenient data is...
- Question 76: If you decided to interview ten patients in your emergency r...
- Question 77: Administrative databases are an excellent source of data for...
- Question 78: The test-retest reliability coefficient is a method to measu...
- Question 79: Which of the following are hardware components that would be...
- Question 80: IHI has designed a model to support its breakthrough collabo...
- Question 81: A surgeon's wound infection rate is 32%. Further examination...
- Question 82: Knowledge about _______ is crucial to making valid judgments...
- Question 83: For cheing the outcomes our focus of attention is blood pres...
- Question 84: TQC is excellence driven rather than defect driven-a system ...
- Question 85: Which of following objectives is/are NOT essential for succe...
- Question 86: Quality circles are groups of five to ten employees, with ma...
- Question 87: Six sigma (3.4 defects per million) is a system for improvem...
- Question 88: Within any unit, organization, or system, there will be barr...
- Question 89: Which of the following monitors provides patient outcome inf...
- Question 90: The distinction between inpatient and outpatient data is an ...
- Question 91: The performance improvement methodology is a carefully chose...
- Question 92: Systematic sampling is achieved by numbering or ordering eac...
- Question 93: Efficiency refers how well resources are used in achieving a...
- Question 94: The downside of _____________ is cost. It is very costly and...
- Question 95: Which of the following types of budgets itemizes the major e...
- Question 96: The term __________ brings in mind that indicator panel on a...
- Question 97: Face validity is based on the logical relationship among var...
- Question 98: An alternative to a walk-through is a similar technique call...
- Question 99: Some database projects rely on medical record review because...
- Question 100: Through ___________ the data collection staff can spot patie...
- Question 101: All of the following are characteristics of probability samp...
- Question 102: The comparison chart interpretation will result in one of th...
- Question 103: Collecting patient __________ data also is becoming a standa...
- Question 104: Some database projects rely on medical record review because...
- Question 105: The percentage of patients with congestive heart failure who...
- Question 106: The CAHPS (Consumer Assessment of Healthcare Providers and S...
- Question 107: Basically an operational definition is a description in quan...
- Question 108: The weight of scoring system is based on an emphasis Baldrig...
- Question 109: Studies comparing self-reports with proxy reports do not con...
- Question 110: Which part of a job description should be used in a criteria...
- Question 111: In healthcare, many terms call for more precise operational ...
- Question 112: Convenience sampling produces a biased sample that is basica...
- Question 113: The CAHPS (Consumer Assessment of Healthcare Providers and S...
- Question 114: The primary benefit of adopting a countrywide or global unif...
- Question 115: Quality improvement approaches are derivatives and models of...
- Question 116: The test-retest reliability coefficient is a method to measu...
- Question 117: A data analyst, using a clinical decision support system (ad...
- Question 118: Statistical analysis conducted with control charts is differ...
- Question 119: A social service department regularly monitors the number of...
- Question 120: Organizational size affects the ability to disseminate best ...
- Question 121: The increased focus on and mandate for healthcare data place...
- Question 122: Which of the following are hardware components that would be...
