MB2-877 Exam Dumps | A company wants to provide customers updates about their work orders. You need to add the update notifications

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Question 24/25

A company wants to provide customers updates about their work orders. You need to add the update notifications capability to the Field Service application.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

A. Create a booking rule that sends the customer an email.

B. Import the Glympse solution. Configure the solution to send the customer text messages.

C. Create a Microsoft Flow. Use a connector for sending text messages to the customer.

D. Import the Twilio solution. Configure the solution to send the customer text messages.

Correct Answer: C,D

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