PL-600 Exam Dumps | You need to select an appropriate app for Relecloud. Which app should you recommend?

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Question 60/90

You need to select an appropriate app for Relecloud.
Which app should you recommend?

A. Dynamics 365 Field Service

B. Dynamics 365 Sales

C. Dynamics 365 Project Operations

D. Dynamics 365 Customer Service

Correct Answer: D

Microsoft Dynamics 365 Customer Service is a module for customer service automation that streamlines case and knowledge management, enables personalized customer service with a 360-degree customer view, and provides visibility into customer service department performance with dashboards and reports.
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/overview

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