Explanation/Reference:
Explanation:
On the Service reQuests page you can view the status of any service reQuests that you have filed on your
clients' behalf. You can also search for them by supplying a reference number, or by the company name.
References:
https://support.office.com/en-us/article/tour-of-the-office-365-partner-admin-center-preview-2b781cc2-
e5d7-4eef-b21d-143775f01b5d
MS-302

MS-302
Testlet 1
Case Study
Overview
Existing Environment
Active Directory Environment
The network contains an on-premises Active Directory domain. All users are created in the domain and are
organized units (OUs) the users use their domain credentials to sign in to their computer.
Microsoft Office 365 Environment
Contoso has a Microsoft Office 365 subscription and uses the following services:
OneDrive for Business

SharePoint Online

Exchange Online

Yammer

Teams

Currently, the identity of each user is maintained separately in both on-premises Active Directory and
Office 365.
Contoso implements SharePoint site collections for the following departments:
Research & development

Human resources (HR)

Marketing

Finance

IT

Each department assigns a site owner to manage its site collection and to manage access. The site
collection of each department contains multiple subsites. Sharing is allowed across different site
collections by default.
External sharing is enabled for the organization.
Current Business Model
Contoso has the following business model:
The HR department has a branded site collection

Currently, the default storage limit is set for all the site collections

The marketing department uses multiple site collections created by an administrator named Admin1

Contoso has a strategic partnership with a company name Litware, Inc. Litware has an Office 365

subscription. All users at Litware have a user account in the litware.com domain
Problem Statements
Contoso identifies the following uses:
Non-site owners invite external users to access the content in SharePoint Online

Users upload audio, video, and executable program files to OneDrive for Business

The company manages two separate identifies for each user, which creates more administrative work

Users in the HR department report performance issues affecting their site collection. You suspect that

the issues are due to large images on the home page
Technical Requirements
Contoso has the following technical requirements for the Office 365 environment:
Add a Yammer feed to new communication sites

Prevent non-site owners from inviting external users

Troubleshoot the performance issues of the HR department site collection

Increase a 100-GB storage limit for the site collection of the marketing department

Prevent users from syncing media files, such as MP3 and MP4 files, from OneDrive

Restrict users from sharing content from the finance department site collection to the Litware users

Ensure that SharePoint administrators do not have administrative permissions to the site collections

Ensure that the managers in the marketing department can view the storage metrics of the marketing

department sites
Maintain all user identities in on-premises Active Directory, Sync passwords to Microsoft Azure Active

Directory (Azure AD)
Ensure that when users are deleted from Microsoft 365, their associated OneDrive content is retained

for 90 days. After 90 fays, the content must be deleted permanently