MB2-719 Exam Dumps | You observe that some marketing emails that are part of customer journeys are not sent out. Information

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Microsoft.MB2-719.v2018-11-06.q28
Question 26

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Question 26/28

You observe that some marketing emails that are part of customer journeys are not sent out. Information about the emails displays in Customer Journey Blocked Email Insights.
You need to determine the cause for the issue.
What are three possible reasons why the emails are not sent? Each correct answer presents a complete solution.

A. A Dynamics 365 internal error prevents email sends.

B. The contact has unsubscribed from receiving marketing emails.

C. The contact has been added to a suppression segment.

D. The contact record has a lowered General Data Protection Regulation (GDPR) consent level.

E. The contact's email server was not online when the email was sent.

Correct Answer: B,C,D

Explanation/Reference:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/insights

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