A company implements Dynamics 365 for Finance and Operations. It sets up and configures the system to support reporting requirements using Microsoft Power Bl.
The customer service manager wants to create reports in Power Bl for analyzing customer order patterns, order fulfillment metrics, customer satisfaction KPIs, and customer service representative goal metrics. These reports compare aggregated information across multiple demographic regions and business lines for current trends against historic information.
The manager would like to use the reports to make individual team performance more visible to the managerial and executive teams. Since reports will be used by those teams as well as mobile users, the manager would like the report response to reflect the latest data without requiring the user to wait.
You need to determine which tool or functionality best fits the scenario.
Which feature or functionality should you use? To answer, select the appropriate feature or functionality in the dialog box in the answer area.
NOTE: Each correct selection is worth one point