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Question 7/22

You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer,select the appropriate options in the answer area.
NOTE:Each correct selection is worth one point.

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Question List (22q)
Question 1: You are using Dynamics 365 for Customer Service. You need to...
Question 2: You are a Dynamics 365 for Customer Service administrator. Y...
Question 3: You are a Dynamics 365 for Customer Service administrator cr...
Question 4: A company implements Dynamics 365 for Customer Service. Whic...
Question 5: Note: This question is part of a series of questions that pr...
Question 6: Note: This question is part of a series of questions that pr...
Question 7: You are implementing Dynamics 365 for Customer Service. You ...
Question 8: You use Dynamics 365 for Customer Service administrator. You...
Question 9: You are a system administrator for Dynamics 365 for Customer...
Question 10: Note: This question is part of a series of questions that pr...
Question 11: You are a customer service manager for a company using Dynam...
Question 12: You are using Dynamics 365 for Customer Service. You have ex...
Question 13: You are a Dynamics 365 for Customer Service administrator. Y...
Question 14: You are a Dynamics 365 system administrator. Your customer s...
Question 15: You use Dynamics 365 for Customer Service. You need to creat...
Question 16: You are configuring a single business process flow in Dynami...
Question 17: You send surveys to customers who have opened cases within t...
Question 18: You are a customer service representative working with cases...
Question 19: You are a Dynamics 365 for Customer Service administrator. Y...
Question 20: Your organization plans to use Microsoft Power BI to access ...
Question 21: You are a Dynamics 365 for Customer Service system administr...
Question 22: A company implements Dynamics 365 for Customer Service. You ...