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You need to design a Microsoft Copilot Studio agent for customer support. The agent must securely retrieve product warranty data from a REST API. The solution must minimize development effort. What should you include in the design?
Correct Answer: D
The requirement is to build a Microsoft Copilot Studio agent that can securely retrieve product warranty data from a REST API while minimizing development effort . The best choice is D. Create a custom connector in Copilot Studio and use the connector to call the API. Why this is correct: A custom connector is the standard low-code way to integrate Copilot Studio with a REST API. It lets the agent call the external warranty service securely, using supported authentication methods, without requiring heavy custom development. This directly satisfies both key requirements: * secure retrieval of warranty data * minimal development effort Why the other options are incorrect: * A. Use a Microsoft Power Automate desktop flow to screen scrape the warranty data. Screen scraping is brittle, less secure, and unnecessary when a REST API already exists. * B. Export the agent as a managed solution and customize the agent in Power Apps. This does not directly solve secure API access and adds unnecessary complexity. * C. Add the warranty data to the Fallback topic. The Fallback topic is for unclear user input, not for live secure retrieval of external data.
