HOTSPOT
An organization is at Tier 1 of the ISO 19770-1 specification.
The organization plans to improve SAM polices to achieve Tier 2.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:

Explanation/Reference:
Explanation:
The ISO standard is divided into four tiers, in theory an organization could be benchmarked against these tiers in isolation.
In layman's terms the tiers are:
Tier 1 - Trustworthy Data - The ability to generate good quality SAM data Tier 2 - Practical Management - Putting controls in place to manage SAM lifecycles Tier 3 - Operational Integration - Driving efficiency Tier 4 - Full ISO/IEC SAM Conformance - Aiming for full conformance against the standard.

Note:
