70-532 Exam Dumps | Which of the following describes what is meant by the ITIL Service Strategy component?

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Question 64/180

Which of the following describes what is meant by the ITIL Service Strategy component?

A. Defining processes required to manage the solution.

B. Designing the solution to the ITIL specifications.

C. Ensuring changes are designed to meet customer expectations.

D. Understanding the intended customer and what services are required.

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