Explanation/Reference:
Explanation:
Repeating your understanding of the situation back to the patient is useful is helping them realize what relevant information they have not yet revealed. It is typically not advisable to take an authoritarian role with a patient, as this may add to their emotional distress and worsen their communication ability. It is also not a good idea to give patients false assurances, such as telling them that they will be fine. Decreasing the physical distance can be intimidating to the patient, as can telling them that they may worsen if you can't get the necessary information. Both of these techniques will increase patient apprehension and will likely have a negative impact on communication.