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Which of the following principles should be followed when introducing a test tool into an organization? (i) Assessing organizational maturity to establish whether a tool will provide expected benefits. (ii) Requiring a quick payback on the initial investment. (iii) Including a requirement for the tool to be easy to use without having to train unskilled testers. (iv) Identifying and agreeing requirements before evaluating test tools.
Correct Answer: B
Assessing organizational maturity (i) is very important when deciding whether to introduce a test tool, as implementing a tool in an immature test organization with poor processes is unlikely to produce any benefits. A quick return on the initial investment (ii) in a test tool is rare. Having a requirement that a tool should be easy to use for untrained and unskilled testers (iii) is generally a false hope. This is comparable with expecting someone who has never driven a car to be able to drive safely and effectively. Agreeing requirements before evaluating tools (iv) is essential. Not to do so would be comparable with building and testing a system without requirements. In conclusion, (i) and (iv) are good principles to follow when introducing a tool and (ii) and (iii) are not.