When developing employee training content to increase awareness of Payment Card Industry (PCI) standards, the three types of awareness roles applicable to the organization are:
All personnel: All employees who handle cardholder data should receive training on PCI compliance requirements, their roles and responsibilities, and how to report security incidents or concerns.
Specialized: Employees with specialized roles, such as IT or security personnel, who are responsible for implementing and maintaining PCI compliance measures, should receive more in- depth training on technical and operational aspects of compliance.
Management: Management-level employees who oversee PCI compliance programs and initiatives should receive training on the overall scope and objectives of compliance, as well as their responsibilities for ensuring compliance across the organization.