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An organization is reviewing a contract for a Software as a Service (SaaS) sales application with a 99.9% uptime service level agreement (SLA). Which of the following BEST describes ownership of availability risk?
Correct Answer: A
Even with SLAs in place, both parties must manage aspects of availability risk. The provider manages infrastructure, while the organization is responsible for business impact. Reference:CRISC Manual - Domain 1: Governance, Slide 41, 268