According to the Official COBIT 2019 Study Manual from Isaca, the CIO and the program steering committee are responsible for performing a stakeholder satisfaction survey and gathering feedback on lessons learned from the implementation of an EGIT program plan. This includes gathering and evaluating information from the stakeholders, as well as assessing program objectives and performance and making any necessary adjustments to ensure that the program is successful.
The CIO is responsible for ensuring that the implementation of the program aligns with the overall IT strategy and that the program is effective in delivering the desired results. The program steering committee is responsible for providing oversight and guidance for the implementation of the program.