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Question 2/46

Which of the following would be an appropriate metric to align with a goal of "Delivery of programs on time, on budget, and meeting requirements and quality standards"?

A. Level of user satisfaction with the quality and availability of I&T-related management information

B. Percent of stakeholders satisfied with program/project quality

C. Percent of business staff satisfied that IT service delivery meets agreed service levels

Question 2/46

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