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An information security manager has become aware that system administrators are not changing server administrator accounts from the default usernames. A policy has been created and approved by business managers to require these changes. Which of the following should be the information security manager's FIRST course of action?
Correct Answer: C
The first course of action is to ensure the policy has been communicated to the system administrators (C). CISM governance principles require that policies be formally communicated and understood before enforcement or compliance assessment occurs. Conducting assessments (B) or training (A) is ineffective if administrators are not aware of the policy requirements. Effective governance follows a sequence: approval # communication # implementation # monitoring and enforcement. Communication ensures accountability and supports consistent adoption of security requirements. References: ISACA CISM Review Manual (Governance-policy lifecycle, communication and enforcement); CISM Exam Content Outline (Domain 2).