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An organization plans to outsource its customer relationship management (CRM) to a third-party service provider. Which of the following should the organization do FIRST?
Correct Answer: B
Explanation/Reference: Explanation: An internal risk assessment should be performed to identify the risk and determine needed controls. A background check should be a standard requirement for the service provider. Audit objectives should be determined from the risk assessment results. Security assessment does not cover the operational risks.