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An organization conducted an exercise to test the security awareness level of users by sending an email offering a cash reward 10 those who click on a link embedded in the body of the email. Which of the following metrics BEST indicates the effectiveness of awareness training?
Correct Answer: D
The metric that best indicates the effectiveness of awareness training is the number of users reporting receipt of the email to the information security team. This shows that the users are able to recognize and report a phishing email, which is a common social engineering technique used by attackers to trick users into revealing sensitive information or installing malicious software. The other metrics do not demonstrate a high level of security awareness, as they either ignore, follow, or forward the phishing email, which could expose the organization to potential risks. References: CISA Review Manual, 27th Edition, page 326