AAIA Exam Dumps | An organization is using information gathered from customer accounts to train its AI chatbot. Which of

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Question 100/111

An organization is using information gathered from customer accounts to train its AI chatbot. Which of the following is the GREATEST risk associated with this practice?

A. Disclosure of personal information

B. AI bias

C. Transparency

D. AI model hallucinations

Correct Answer: A

The use of customer data in AI training presents a significant privacy risk, especially when the data is not properly anonymized or when consent has not been explicitly obtained. The AAIA™ Study Guide classifies the unauthorized or inadvertent disclosure of personally identifiable information (PII) as the most severe risk in such contexts.
"Training AI models on customer data without proper safeguards can result in the unintentional exposure of personal or sensitive information, leading to data breaches and compliance violations." While bias (B) and hallucinations (D) are important operational concerns, they do not pose the same regulatory and ethical severity as PII exposure. Therefore, A is the most critical risk.
Reference: ISACA Advanced in AI Audit™ (AAIA™) Study Guide, Section: "Ethical and Legal Considerations in AI," Subsection: "Privacy Risks and Data Minimization"

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