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As a candidate for the CCBA exam, you should be able to recognize the activities associated with each knowledge area. All of the following are the business analysis planning & monitoring activities except for which one?
Correct Answer: D
Explanation Job shadowing is an elicitation process that is a part of job observation. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. The observer has to understand their work process for better assessment of the modifications of the work required. The following are the approaches for this technique: Passive/Invisible. In this approach, the observer does not ask questions from the user about his work while the user is working. Active/Visible. In this approach, the observer does ask questions from the user about his work even when the user is working. Answer C, A, and B are incorrect. The following are the tasks associated with the planning & monitoring of business analysis activities: Identify stakeholders. Define roles and responsibilities of stakeholders in the business analysis effort. Develop estimates for business analysis tasks. Plan how the business analyst will communicate with stakeholders. Plan how requirements will be approached, traced, and prioritized. Determine the deliverables that the business analyst will produce. Define and determine the business analysis process. Determine the metrics that will be used to monitor business analysis work.