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Which of the following are pain points of customers?
Correct Answer: B,D
Customer pain points in transmission and access contexts (e.g., DCI, POL) are well-documented in HCSA- Sales-Transmission & Access: High cost (B): Rising bandwidth and leased line costs are a universal concern across industries. Difficult O&M (D): Complex operations and maintenance challenge customers, especially in DCI or legacy LANs. High Availability (A): This is a requirement, not a pain point; customers seek it rather than suffer from it. Frequent stock transactions (C): A financial sector need, not a general pain point in transmission/access. Thus, B and D are the verified pain points.