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The best place to start when developing a diversity, equity and inclusion (DEI) program is to:
Correct Answer: C
Launching a DEI strategy without first understanding your organization'scurrent statecan lead to misalignment. Aneeds assessmentidentifies representation gaps, barriers, and opportunities to embed DEI across systems and culture. Extract from HRCI-aligned HR knowledge (Leadership and Strategy- DEI emphasis): The SPHR-level process begins with "collecting data to inform inclusion strategy." This includes representation audits, climate surveys, and qualitative inputs tobuild DEI goals based on actual organizational needs.