The image indicates that there is an issue with the user role assignment, which is key to network access in ArubaOS. If the user role name sent by CPPM doesn't match any of the roles defined in the ArubaOS, then the user will be assigned a default or incorrect role that does not have the necessary permissions, thus leading to the connection errors and lack of Internet access. Ensuring that the role names are consistent between CPPM and ArubaOS can resolve this issue.