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A company has an Aruba Instant AP cluster. A Windows 10 client is attempting to connect a WLAN that enforces WPA3-Enterprise with authentication to ClearPass Policy Manager (CPPM). CPPM is configured to require EAP-TLS. The client authentication fails. In the record for this client's authentication attempt on CPPM, you see this alert. What is one thing that you check to resolve this issue?
Correct Answer: B
In the context of WPA3-Enterprise with EAP-TLS authentication, the error message "Client doesn't support configured EAP methods" suggests that the client is not able to complete the EAP-TLS authentication process. EAP-TLS requires that both the server (in this case, CPPM) and the client have a valid certificate for mutual authentication. Windows 10 does support EAP-TLS natively, so options A, C, and D can be ruled out. The most likely reason for the authentication failure is that the client device does not have the correct client certificate installed, which is required to establish a TLS session with the server. Therefore, ensuring that the client has a valid certificate installed that matches the server's requirements is the correct step to resolve this issue.
