An architect simulates VoIP calls and tests the throughput as 67 Kbps, packet loss as 0.3 percent, maximum latency as 100 ms, and maximum jitter as 100 ms. Which issue typically causes a poor experience for users?
Correct Answer: D
Jitter is the variation in the delay of packets arriving at the destination. It is caused by network congestion, routing changes, or other factors that affect the transmission quality. Jitter can affect the quality of VoIP calls, as it can cause gaps, distortion, or echo in the audio. According to the Aruba Validated Reference Design for Voice and Video over Wi-Fi, the recommended maximum jitter for VoIP calls is 30 ms. Therefore, a jitter of
100 ms would typically cause a poor experience for users.
The other options are incorrect because:
A: The packet loss is the percentage of packets that are lost or discarded during transmission. Packet loss can affect the quality of VoIP calls, as it can cause missing or corrupted audio. However, according to the Aruba Validated Reference Design for Voice and Video over Wi-Fi, the recommended maximum packet loss for VoIP calls is 1 percent. Therefore, a packet loss of 0.3 percent would not typically cause a poor experience for users.
B: The throughput is the amount of data that can be transferred per unit of time. Throughput can affect the quality of VoIP calls, as it determines the bandwidth available for the audio. However, according to the Aruba Validated Reference Design for Voice and Video over Wi-Fi, the typical throughput for VoIP calls is 64 Kbps. Therefore, a throughput of 67 Kbps would not typically cause a poor experience for users.
C: The latency is the delay between the sender and the receiver of packets. Latency can affect the quality of VoIP calls, as it can cause delays or out-of-sync audio. However, according to the Aruba Validated Reference Design for Voice and Video over Wi-Fi, the recommended maximum latency for VoIP calls is 150 ms. Therefore, a latency of 100 ms would not typically cause a poor experience for users.
References:
Aruba Validated Reference Design: Voice and Video over Wi-Fi - Chapter 2) Aruba Certified Design Professional Official Certification Study Guide (HPE6-A47) - Chapter 7)