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Question 3/57
Which HPE cloud-based portal provides the ability to easily track service events and support cases and view device configurations?
Correct Answer: B
Explanation/Reference:
Explanation:
Use the Insight Online dashboard to monitor hardware health, track service events and support cases, view device configurations, and proactively monitor your HP contracts and warranties as well as HP Proactive service credit balances.
Features include:
* Support Cases
Track support cases inclusive of auto-created cases from HP remote support, online submittals and dial-in.
Filter your case list by active and closed and easily navigate to details. Open a case directly from a device with all the relevant details automatically captured to save you time.
* Devices
Visual status of your devices and device groups with easy navigation to product and support details.
References: http://www8.hp.com/se/sv/products/servers/solutions.html?compURI=1487547#tab=TAB2
Explanation:
Use the Insight Online dashboard to monitor hardware health, track service events and support cases, view device configurations, and proactively monitor your HP contracts and warranties as well as HP Proactive service credit balances.
Features include:
* Support Cases
Track support cases inclusive of auto-created cases from HP remote support, online submittals and dial-in.
Filter your case list by active and closed and easily navigate to details. Open a case directly from a device with all the relevant details automatically captured to save you time.
* Devices
Visual status of your devices and device groups with easy navigation to product and support details.
References: http://www8.hp.com/se/sv/products/servers/solutions.html?compURI=1487547#tab=TAB2
- Question List (57q)
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