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How can the choice of CSP impact existing customers? Response:
Correct Answer: D
The choice of Cloud Service Provider (CSP) can impact existing customers primarily by altering service level agreements (SLAs). SLAs are critical components of cloud services as they define the expected level of service, performance, and availability. * Service Level Agreements (SLAs): * SLAs specify the terms and conditions of the service provided by the CSP, including uptime guarantees, performance metrics, and support levels. Changes in CSPs can result in different SLA terms, impacting the quality and reliability of services experienced by customers.