HP2-I57 Exam Dumps | The IT manager for an enterprise customer states that the hard drives and batteries have failed in some

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Question 11/11

The IT manager for an enterprise customer states that the hard drives and batteries have failed in some of their HP devices. The manager also says that if they had known ahead of time that the components were failing, the company could have taken preventive action. The manager asks you what can be done to address these issues.
How should you respond?

A. Enroll the customer in the HP Hardware Diagnostics Service, which sends alerts based on the date of purchase and expected life of the hard drives and batteries.

B. Explain that customers who purchase and register HP Premium+ Support receive proactive alerts about device issues and automated case creation.

C. Ask to see a list of the failed hard drives and batteries along with a screenshot of the error messages received.

D. Discuss the options available to set up automatic alert notifications for all internal components including hard drives and batteries.

Question 11/11

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